Oasis Palm | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500

“The serene bay view near the hotel was absolutely amazing!”view full review

Oasis Palm offers a family-friendly all-inclusive experience with a focus on comfort and fun. This 4-star Cancun hotel features themed rooms, multiple dining options, and amenities such as the KiddO Zone for children. The resort is designed for relaxation and enjoyment in an elegant setting.

Rooms & Amenities

Rooms at Oasis Palm include family suites designed for comfort and interconnecting spaces for privacy. Each room features air conditioning, a coffee machine, and a private bathroom. Spectacular views of the ocean are available from the high-floor accommodations.

Dining Options

On-site dining options include restaurants serving Mexican and international cuisine, ensuring a variety of tastes are satisfied. The resort facilitates children-friendly dining areas while adults can enjoy cocktails by the pool or beachside.

Leisure & Entertainment

The Oasis Palm features outdoor swimming pools, including spaces designed for children. A variety of activities, shows, and entertainment are available to cater to all ages, including educational activities for kids in the KiddO Zone. Adult guests can unwind at Sensoria Chill Out & Spa, which offers Jacuzzis and massages.

Services & Local Area

Oasis Palm has convenient access to multiple transportation options, including the nearby ADO bus station. Guests can explore local landmarks like El Eden Ecological Reserve and Playa Tortugas, which are within a short distance from the resort. The property also includes family-friendly attractions to ensure a memorable stay.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

4 persons

295 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Family Suite

Max:

4 persons

680 sq. feet

Bed options:

2 Double beds

Lake view

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 4.0 mi

Airports

Isla Mujeres (ISJ) 13.2 mi

Cancun (CUN) 13.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Paid Wi-Fi

USD 10 per day

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fire extinguishers
Key card access

Sports & Fitness

Billiard tables
Aerobics

Services

Paid shuttle service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Facial
Beauty treatment
Massage

Room features

Air conditioning
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

2200 ft

Church

Parroquia de Cristo Resucitado

1.0 mi

Landmark

Float Fun Cancun

2400 ft

Beach

Playa Tortugas

2900 ft

Landmark

El Eden Ecological Reserve

1.1 mi

Harbour

Aquatours Cancun

1.1 mi

Landmark

Playa Tortuga Ferry Terminal

1.1 mi

Landmark

Bungee in Cancun

1.1 mi

Landmark

Andiani Travel Group

1.1 mi

Landmark

Monumento a los Ninos Heroes

1.1 mi

Landmark

Sail Away Cancun

1.2 mi

Beach

Playa Las Perlas

1.4 mi

Landmark

Malecon Tajamar

1.9 mi

Market

Mercado 28

3.3 mi

Landmark

Club De Playa

1.6 mi

Night club

Barezzito Puerto Cancun

1.9 mi

Landmark

Cancun Convention Center

2.6 mi

Landmark

Plaza de Toros Cancun

2.3 mi

Night club

Coco Bongo

2.6 mi

Golf Course

Puerto Cancun

2.3 mi

Mall

Malecon Americas Cancun

2.3 mi

Event hall

B2B Center Cancun

2.2 mi

Night club

ANTIQUE Puerto Cancun

2.3 mi

Store

Superama Bonampak

2.4 mi

Landmark

Amigos de Sian Ka'an

2.4 mi

Aquarium

Interactive Aquarium

2.7 mi

Night club

The City Nightclub

2.7 mi

Nearby

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

700 ft

Blvd. Kukulcan km.5

Galeon Capitan Hook

200 ft

Blvd. Kukulcan Km. 4.5

Jardin del arte

2000 ft

Restaurants

Cocoa Grill & Seafood Restaurante

100 ft

Blvd. Kukulcan Km 4.5 En Grand Oasis

Fontina

4500 ft

Boulevard Kukulkan

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

6.2

Location

7.2

Service

5.8

Dining

6.0

Dan

United States, January 2025

7.0/10

I had a good stay at Oasis Palm, with beautiful grounds and friendly staff. The beach was clean and perfect for long walks, but I found some aspects of the service could be improved. Overall, a solid experience with tasty food options.

Rooms

7.0

My Standard Room was comfortable, though I noticed the shower had a constant drip which was a bit concerning. It's great that the room had a decent setup, but I hoped for better maintenance.

Service

8.0

The staff were incredibly friendly and helpful, assisting with anything I needed during my stay. However, I think some customer service training could enhance their already good service further.

Location

9.0

Oasis Palm is situated in a quieter area of Cancun, which I really appreciated. The beach access was convenient, and it was easy to explore nearby attractions.

Dining

8.0

I enjoyed the variety of food offerings at the buffets and restaurants, with highlights including the fresh pico de gallo. That said, some items, like sunscreen, were priced exceptionally high in the gift shop.

Facilities

7.0

The amenities were nice, featuring clean pools and plenty of lounge chairs. I also took advantage of the activities offered, though I wish there was better wifi access for more devices.

Joseph

United States, December 2024

6.0/10

I had a mixed experience during my stay at Oasis Palm. The beach and the friendly staff were definite highlights, but the dining options were quite limited and frustrating. The check-in and check-out processes took too long as well, which added some strain to my trip.

Rooms

6.0

My Standard Room was spacious and clean, but I found the air conditioning difficult to adjust. It just couldn't seem to heat effectively when needed.

Service

5.0

While the majority of staff were friendly, I did encounter some issues with response times when I requested additional towels, which took far too long.

Location

7.0

The hotel is located right on the beach, which is fantastic. However, the surrounding area felt a bit quiet at times, making it a bit less lively than I'd hoped.

Dining

5.0

I was disappointed with the dining options. The buffet had long lines and limited quality, and I found it hard to book a la carte reservations. It didn't really highlight authentic Mexican cuisine, which was a letdown.

Facilities

6.0

The hotel does offer a private beach and some water activities, which I enjoyed, but the wifi coverage was inadequate in certain areas.

United States, December 2024

5.0/10

My experience at Oasis Palm was far from what I had hoped for. While the location being close to the airport was a plus, the food and room conditions were major letdowns. Overall, I found the service to be inconsistent and the amenities lacking, making it difficult to fully enjoy my stay.

Rooms

5.0

The rooms were outdated and in disrepair, with dusty sheets and a malfunctioning toilet. I also noticed the shower head barely functioned, which was quite frustrating.

Service

5.0

Some staff were friendly, but I felt the service overall needed improvement. It was inconsistent, and I encountered a few rude members that soured the experience.

Location

5.0

The location was convenient, being close to the airport, but it often felt a bit crowded. I appreciated being on the bay, though.

Dining

5.0

Unfortunately, the food options were repetitive, with breakfast, lunch, and dinner offering the same limited selection daily. The overall quality was disappointing, leading me to rely on just bread and cheese to get by.

Facilities

5.0

While the facilities included some nice extras like car hire and laundry services, they didn't make up for the issues with the dining and room conditions.

James

United States, November 2024

5.0/10

I had a mixed experience at Oasis Palm in Cancun. The beach was lovely and the breakfast options were decent, but the service felt really slow and some staff had an unwelcoming attitude. Despite these issues, I enjoyed my stay for a couple of extra hours at the pool while waiting for my luggage.

Rooms

6.0

The room I stayed in was comfortable and clean, but I noticed it was a bit noisy due to the HVAC fans outside my window, which was quite distracting.

Service

5.0

Service at the hotel needs improvement. Check-in took an excessively long time, and I often waited too long to get drinks from the bar. Some staff members were not very helpful.

Location

7.0

The hotel is situated in a quieter area of Cancun, which I appreciated as it was still conveniently close to the sea and not far from the airport.

Dining

5.0

Breakfast offered quite a few options, but the overall food quality, particularly at the buffet, was below expectations, and I found the pasta and meat dishes lacking.

Facilities

5.0

The hotel had basic facilities available, but I felt it was lacking in some areas like sufficient sunbeds and timely cleaning service.

Louis

United States, November 2024

7.4/10

I had a mixed experience at Oasis Palm. The beach was lovely and the bars were amazing, but I faced several issues like a slow check-in and some communication barriers with the staff who didn't speak English. The room was clean, but the air conditioning didn't work well for heating, and the shower was quite slippery.

Rooms

7.0

The bedroom was big and clean, but I struggled with the air conditioning, which couldn't be effectively adjusted. Also, the shower was slippery, making it less safe.

Service

6.0

The service staff was friendly but seemed to lack training, leading to slow check-in and confusion with the safe system in my room. They also didn't provide enough information at check-in about the hotel amenities and activities.

Location

8.0

Oasis Palm is set in a quiet area right on the beach, which was a huge plus for my overall stay.

Dining

7.0

The food at the restaurants was very good, but I experienced issues with service and lacked information about dining options. I also think they could improve with breakfast offerings, especially for early tours.

Facilities

6.0

They had a decent range of facilities, but some services like the security box in my room were outdated and inconvenient. Also, the hotel should consider providing more drinking water options.